See what our dealers have to say about Latham
"The Latham products have been fantastic. There have never been any back orders – delivery is always on time. Customer service through Latham has been really good. They have gone beyond what you would expect any company to do for you."
Beadling Pool Construction
"I've been using Latham products for close to 20 years. Their customer service is really good. The quality of the product is number one as far as I'm concerned. I wouldn't sell it if it wasn't a quality product."
Rick Ray, Owner
"It is a pleasure to work with a company that shares our passion and vision to be the absolute best at everything we do and follow nobody in our industry. Latham not only manufactures and sells the best products, but is always looking for new and better ways to provide their customers with more options and superior support. I feel extremely comfortable and fortunate to have such an industry powerhouse backing my company, my employees and my customers. As we continue to grow our company and expand into new markets, it is very exciting to know we have the best of the best with Latham on our team."
Ric Reineke, President
The Pool Guyz, Inc.,
Virginia Beach, VA
"I have been in the pool business for 35 years, and started my own company in 1988. I have been doing business with Latham since they purchased Fort Wayne Pools. We use only Latham steel walls, steps, coping, liners and covers – the complete pool package. Our experience with the Latham product has been excellent. The customer service we receive has always been helpful. We never hear the word 'can't' – it's always 'What can we do to help?'
"I believe the quality of Latham products is the best in the industry. I choose to work with Latham, rather than any other manufacturer, because I believe they truly care about their dealers, and they believe in working together as a team. Latham is continually working to ensure their products are of the highest quality available and incorporate the latest cutting edge technology to stay a step ahead of the competition.
"A pool dealer could not find a manufacturer with more experience and knowledge at their fingertips than Latham. This includes technical support, customer service, and having regional sales managers to keep you up to date about the latest products and programs. I feel very comfortable with Latham, and it's great to have a partner in the pool business you can count on."
Del Huff, President
Splash Pools Inc.
Travelers Rest, SC
”We have done business with Latham/Fort Wayne pools since the inception of our business in 1979. Mermaid Pools is an exclusive user of Latham steel wall pools and Latham fiberglass step and ladder products. Along with the structural products, we use Latham in-ground and above-ground liners, replacement liners and winter safety covers.
“Latham has earned our loyalty for several reasons. First, we have found, from many years of experience, that Latham supplies the highest quality materials and related pool products in the industry. From the lifetime warranty of the steel wall pools to the exclusive 20 year pro-rated warranty of their quality 20 and 27 mil liners, there is no reason for us to purchase from any other manufacturer in the pool industry.
”Second, Latham customer service is exceptional both to the consumer and dealer/ installer. Immediate call recognition and direct and understandable answers to all inquiries is the hallmark of the Latham system.
”Finally, Latham’s innovation in introducing new products and solutions, from consumer safety to adherence with governmental regulations, makes them a leader in the swimming pool industry. Latham has years of manufacturing experience in building quality components. This is the reason that my company, continues to choose Latham over any other manufacturer of pools, liners or covers.”
Thomas R. Murr, Treasurer
Mermaid Pool, Spa & Patio
“After a strong year of 90+ liner remodel sales, a personnel loss left me with one installer on staff. Then, with eight finished liners in my warehouse ready to go, he had to go on leave for a family emergency.
My liner business would have been dead in the water if not for my Latham Pool Products™ sales rep, Al Niessink. On a sales call, he noticed the stack of liners and offered to help. Al literally went into the trenches for me, spending three days personally installing liners with just one or two helpers –including one tough install needing major prep work that took all day.
It's one thing to say you're Behind Every Dealer. When my back was against the wall, Al showed me what that really means.
Burkett Pool Plastering Services