Depending on the severity of the scratch, there are remedies you the homeowner can do to repair the damaged area. It will depend on the size and depth of the scratch you are trying to repair. If you have a small cosmetic flaw you would like to repair these are the steps you must follow. First you must have the appropriate supplies to complete this task. They include: One can of white rubbing compound, a bottle of auto wax/polish, a mild non-abrasive dish detergent, 3 clean white disposable rags, and a little elbow grease.
Step 1: Apply compound to rag or step surface. Step 2: In a linear motion in line with the scratch, apply even direct pressure moving rag back and forth along scratch. Repeat steps 1 and 2 as many times as necessary until the scratch is removed or you are pleased with the results. Step 3: Using a fresh white rag and mild non-abrasive detergent clean the affected area thoroughly. Rinse with clean water and dry area completely. Step 4: Using polish/wax and clean white rag, polish area until you have achieved the results you are aiming for. This polish/wax protective coating should be applied a few times through out the year. If you have a deep gouge in the step there are qualified step technicians that will come to your house and repair the affected area. Please call the warranty department for a complete listing of qualified repair technicians at 1-888-MY-POOL-2.